FAQ'S
WHAT IS YOUR CANCELLATION POLICY?
We have a 12 hour cancellation policy in place for all classes. Cancelling within the 12 hour window means you will not be reimbursed your class credit, anything outside of the 12 hour window will automatically be reimbursed onto your account. You can cancel classes anytime via our app, simply head to 'my bookings' and cancel the class you can no longer attend.
HOW DO I BOOK A CLASS?
To book onto a class simply download our app via your phone's App Store, register an account with us, purchase a class pass and then head to our timetable to book.
HOW EARLY SHOULD I ARRIVE FOR A CLASS?
If this is your first class with us please arrive at least 10 minutes early to fill out your PARQ form and have the opportunity for us to show you around. If you have been to classes before, please arrive only a few minutes early to settle yourself in before class begins.
WHAT SHOULD I WEAR?
Appropriate active wear should be worn for Pilates. Grip socks are essential when using the reformer, these can be purchased at The Barn.
DO I NEED PREVIOUS PILATES OR REFORMER EXPERIENCE?
Absolutely not! We will teach you everything you need to know to feel safe, confident and learn the effectiveness of reformer pilates.
A HAVE A MINOR INJURY, CAN I STILL ATTEND?
If you have a known injury, please state this on your PARQ form when you register with us at your first class. Please inform your instructor of any ongoing injuries or pain at the start of class so they can give you the relevant adaptations for exercises. If you are unsure on how to manage your injuries during class please email us at info@thepilatesbarnselby.co.uk and we can guide you. We also have a Sports Therapy clinic on site to treat any ongoing injuries and injury assessments.
IS THERE ANY PARKING?
There is free parking on site for all our customers. Please park directly in front of barn appropriately, if full please use Websters Timber car park opposite.
WHAT IS THE MINIMUM AGE TO ATTEND A CLASS?
The minimum age to attend a class at The Pilates Barn is 16 years of age.
DO YOU OFFER PRIVATE SESSIONS?
Yes! 1:1 reformer sessions are available to book via our 1:1 section of the app or by request (email or message). We also offer private group bookings and bookings for corporate events. For more information please email info@thepilatesbarnselby.co.uk